This past February 8th wasn’t just another day at our company. We were all eagerly anticipating the launch of a system our colleagues from the Innovation department had been working on for quite some time: Tu Neural.
We welcomed the press and had the opportunity to demonstrate live how our new Artificial Intelligence system could resolve Help Desk inquiries in just seconds.
Seeing Tu Neural in action for the first time, and watching how instantly its scalability for other scenarios was understood by someone outside the company, is something we’ll proudly remember.
Working with Tu Neural goes beyond simply using AI like ChatGPT. It’s a private, company-tailored instance with the ability to learn from internal manuals and provide real-time, contextualized, and personalized answers.
Solutions. Responses. Speed. So professionals can focus on thinking about the best way to solve a problem—armed with all the information they need, guided by a “friend” they can speak to just like any other colleague, and whose answer is always accurate.
We’re fully confident that this tool, created to assist us in our daily work, will also become a valuable asset for all our clients—accelerating onboarding, reducing the margin of error in decision-making, and making work easier. All of which translates into excellent customer service.