{"id":7048,"date":"2022-06-06T13:53:00","date_gmt":"2022-06-06T13:53:00","guid":{"rendered":"https:\/\/www.urudata.com\/?post_type=novedades&p=7048"},"modified":"2025-08-01T13:54:27","modified_gmt":"2025-08-01T13:54:27","slug":"mesa-de-servicios-de-nodus-logistica","status":"publish","type":"novedades","link":"https:\/\/urudata.com\/en\/novedades\/mesa-de-servicios-de-nodus-logistica\/","title":{"rendered":"Nodus log\u00edstica Service Desk"},"content":{"rendered":"

<\/p>\n\n\n\n

Nodus Log\u00edstica, a group of companies providing logistics services for international trade, has chosen us as their technology partner and relies on our Service Desk solution to support its users.
 
Pablo Pe\u00f1a, Head of Information and Technology at Nodus Log\u00edstica, highlights the key improvements achieved with this service: \"documentation, support, quick response to users, and service continuity.\"
 
He also emphasized a major milestone: the ability to generate reports to measure performance based on established SLAs. This enables data-driven decision-making aligned with the real needs of the business unit. As a result, the IT team has adopted a more proactive approach, allowing them to focus on other operational areas.
 
Pedro Garra, CEO of Nodus Log\u00edstica, underscores the trust and reliability that come with Urudata\u2019s support. Beyond implementing the Service Desk, a valuable consulting phase helped establish processes and align expectations. respaldo de Urudata<\/a>, ya que no solo se trabaj\u00f3 en la implementaci\u00f3n de la Mesa de Servicios sino que hubo una valiosa etapa previa de consultor\u00eda que permiti\u00f3 asentar los procesos y alinear las expectativas.
 
\"We were confident in our decision, which was a significant investment for us, as we had the best references when choosing them as our technology partner,\" he stated.<\/p>\n\n\n\n

Urudata Service Desks<\/h2>\n\n\n\n

Through our Service Desks, we ensure the continuity of our clients\u2019 IT operations, providing comprehensive support across all levels of IT infrastructure.

As a single point of contact for users, we guarantee a consistent and high-quality response.

Additionally, all activities are documented, following IT management best practices.

Our scalable model grows alongside businesses, allowing our clients to focus on their core activities while we handle IT support.<\/p>","protected":false},"excerpt":{"rendered":"

Nodus Log\u00edstica, un grupo de empresas que brinda servicios log\u00edsticos para el comercio exterior, nos elige como socios tecnol\u00f3gicos y cuenta con nuestra soluci\u00f3n de Mesa de Servicios para brindar soporte a sus usuarios. Pablo Pe\u00f1a, Encargado de Informaci\u00f3n y Tecnolog\u00eda de Nodus Log\u00edstica, destaca que las principales mejoras que se pueden identificar a partir de la […]<\/p>\n","protected":false},"author":1,"featured_media":2906,"menu_order":0,"template":"","meta":{"_acf_changed":false,"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-7048","novedades","type-novedades","status-publish","has-post-thumbnail","hentry","category-casos-de-exito"],"acf":[],"yoast_head":"\nMesa de Servicios de Nodus Log\u00edstica - Urudata<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/urudata.com\/en\/novedades\/mesa-de-servicios-de-nodus-logistica\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mesa de Servicios de Nodus Log\u00edstica - Urudata\" \/>\n<meta property=\"og:description\" content=\"Nodus Log\u00edstica, un grupo de empresas que brinda servicios log\u00edsticos para el comercio exterior, nos elige como socios tecnol\u00f3gicos y cuenta con nuestra soluci\u00f3n de Mesa de Servicios para brindar soporte a sus usuarios. Pablo Pe\u00f1a, Encargado de Informaci\u00f3n y Tecnolog\u00eda de Nodus Log\u00edstica, destaca que las principales mejoras que se pueden identificar a partir de la […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/urudata.com\/en\/novedades\/mesa-de-servicios-de-nodus-logistica\/\" \/>\n<meta property=\"og:site_name\" content=\"Urudata\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/urudatasa\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-01T13:54:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/urudata.com\/wp-content\/uploads\/2023\/06\/image-7.png?fit=1000%2C667&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/urudata.com\\\/novedades\\\/mesa-de-servicios-de-nodus-logistica\\\/\",\"url\":\"https:\\\/\\\/urudata.com\\\/novedades\\\/mesa-de-servicios-de-nodus-logistica\\\/\",\"name\":\"Mesa de Servicios de Nodus Log\u00edstica - 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