{"id":7616,"date":"2026-02-17T23:27:36","date_gmt":"2026-02-17T23:27:36","guid":{"rendered":"https:\/\/urudata.com\/?p=7616"},"modified":"2026-03-02T15:10:53","modified_gmt":"2026-03-02T15:10:53","slug":"green-itsm-el-viaje-hacia-una-gestion-sostenible-de-ti","status":"publish","type":"post","link":"https:\/\/urudata.com\/en\/green-itsm-el-viaje-hacia-una-gestion-sostenible-de-ti\/","title":{"rendered":"Green ITSM: The Journey Toward Sustainable IT Management"},"content":{"rendered":"

In a world experiencing a deep digital transformation, organizations face a dual challenge:\ninnovating to remain competitive while doing so responsibly toward the planet.

Sustainability has moved beyond being a "nice-to-have" in IT. In 2025, sustainable\nInformation Technology management\u2014also known as Green ITSM\u2014is not merely an\nethical trend, but a strategic necessity. Environmental commitment is increasingly\nbecoming a business, regulatory, and market requirement, as well as a key factor in\nattracting and retaining both talent and customers.

According to various studies, organizations that adopt green IT practices can reduce their\ncarbon footprint by up to 40%, while simultaneously optimizing costs and strengthening their reputation. Gartner (2025) predicts that by 2027, 75% of large enterprises will require sustainability metrics from their IT providers, including cloud service vendors.\nLeading organizations are even creating a new role within IT: the Green IT Service Manager.\nThis role typically reports to the CSI Manager (Continual Service Improvement Manager)\nand shares objectives with both the CISO and the CFO.

This is why the most widely used IT management frameworks are incorporating\nsustainability into their scope:<\/p>\n\n\n\n

Framework \/ Standard<\/td>How Sustainability Is Integrated<\/td>Practical Use Cases<\/td><\/tr>
ITIL 4<\/strong><\/td>The guiding principle<\/strong> \u2018Optimize and Automate\u2019\nincludes energy efficiency.
Service Design mandates sustainability for new\nservices.<\/td>		Most widely used for Green ITSM in Latin America and Europe<\/td><\/tr>
ISO\/IEC 42001 (AIMS)<\/strong><\/td>Annex A<\/strong> includes controls on environmental impact of\nAI systems and ML energy\nefficiency.<\/td>Most widely used for Green\nITSM in Latin America and\nEurope<\/td><\/tr>
ISO 14001:2015<\/strong><\/td>Certified Environmental Management System <\/strong>Management System\napplied to data centers and\nIT.<\/td>Commonly combined with\nITIL 4 in Europe<\/td><\/tr>
COBIT 2019 (ISACA)<\/strong><\/td>APO domain<\/strong> APO13 \u2018Manage Sustainability\u2019.<\/td>Ideal for audit and\ncorporate governance<\/td><\/tr>
FitSM <\/strong>(light europen
version)<\/td>		Part 6 \u2018Sustainability Management\u2019<\/strong> for
energy, assets and reporting.<\/td>		Widely used in European\npublic sector and\nuniversities<\/td><\/tr>
VeriSM<\/strong><\/td>Includes \u2018Responsible\u2019<\/strong> as a core value related to\nenvironmental impact.<\/td>Commonly combined with ITIL 4 in Europe<\/td><\/tr>
SIAM<\/strong> (Service
Integration and
Management)<\/td>		Includes ESG criteria<\/strong> into supplier contracts.<\/td>Commonly used with AWS,\nAzure and Google Cloud<\/td><\/tr>
TOGAF 10 <\/strong>(Enterprise
Architecture)<\/td>		Chapter 44<\/strong> \u2018Sustainability in Architecture\u2019 and Green\nEnterprise Architecture guide.<\/td>Designed for cloud\u2011first\narchitectures<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

But how do you embark on this arduous journey? Where do you begin the transformation and align your digital strategy with caring for the planet?

For organizations ready to take this path, several initiatives stand out as strong and proven\nsustainability improvement trends:<\/p>\n\n\n\n

Area<\/strong><\/td>Share of IT Carbon Footprint<\/strong><\/td><\/tr>
Data centers and cloud<\/td>45-50 %<\/td><\/tr>
End\u2011user devices<\/td>25-30 %<\/td><\/tr>
Network and telecommunications<\/td>15-20 %<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Once energy optimization, cooling, and waste disposal measures have been established,\nsome of the metrics that can guide the post-implementation audit are:<\/p>\n\n\n\n

Metrics<\/td><\/tr>
PUE (Power Usage Effectiveness) ratio<\/td><\/tr>
Percentage of renewable energy used in data centers<\/td><\/tr>
Carbon Usage Effectiveness (CUE) kgCO\u2082e\/kWh<\/td><\/tr>
Carbon footprint per user (kgCO\u2082e\/user\/year)<\/td><\/tr>
Percentage of devices under reuse or lifecycle extension policies<\/td><\/tr>
Energy savings through automation (MWh\/year)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Once sustainable policies and strategies have been established, and improvements have been implemented and measured, companies can share their status either through certification such as ISO 14001 or through platforms specializing in auditing and providing external seals, such as SBTI or Ecovadis.<\/p>\n\n\n\n

In the words of Sundar Pichai, CEO of Google and Alphabet:<\/p>\n\n\n\n

\u201cIn the age of AI, energy efficiency is no longer just an environmental goal\u2026 it is the new\nMoore\u2019s Law. Any company that fails to optimize watts per operation will become obsolete\nas quickly as a 1990s processor.\u201d \u2014 Sundar Pichai, Google I\/O 2024<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

En un mundo con una tasa de transformaci\u00f3n digital muy alta, las empresas enfrentan un desaf\u00edo doble: innovar para mantenerse competitivas y hacerlo de manera responsable con el planeta. La sostenibilidad ha trascendido el \u201cnice-to-have\u201d en TI. En 2025, la gesti\u00f3n sostenible de Tecnolog\u00edas de la Informaci\u00f3n (TI), tambi\u00e9n conocida como Green ITSM, no es […]<\/p>\n","protected":false},"author":12,"featured_media":7617,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[48],"tags":[],"class_list":["post-7616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":{"bajada":""},"yoast_head":"\nUrudata > Green ITSM: El viaje hacia una gesti\u00f3n sostenible de TI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/urudata.com\/en\/green-itsm-el-viaje-hacia-una-gestion-sostenible-de-ti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Urudata > Green ITSM: El viaje hacia una gesti\u00f3n sostenible de TI\" \/>\n<meta property=\"og:description\" content=\"En un mundo con una tasa de transformaci\u00f3n digital muy alta, las empresas enfrentan un desaf\u00edo doble: innovar para mantenerse competitivas y hacerlo de manera responsable con el planeta. La sostenibilidad ha trascendido el \u201cnice-to-have\u201d en TI. 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